All articles

All articles

Articles

How can I check if my order will ship on time, and what happens if it's delayed?

We are committed to keeping you informed about your order's shipping status. When you place an order, we typically send you a shipping estimate date. If there's a change, such as a delay due to manufacturer issues like container delays, we will promp

What should I do if I haven't received a shipping confirmation or tracking information?

If you have not received a shipping confirmation or tracking info, it's possible that the email associated with your order was incorrect. Once you update us with the accurate email, we will ensure you receive timely updates on your order's status. As

How can I check the stock availability of an item and its shipping timeframe?

To check an item's stock availability and its shipping timeframe, please contact us with your inquiry. Along with letting you know the stock status, we will provide an estimated delivery range. Furthermore, should you require product photos or descri

Do you offer white glove delivery service?

White glove delivery service, which includes assembly and removal of packaging, is not explicitly mentioned in our conversations with customers. Each delivery will follow the details provided at the time of purchase.

Can I cancel my order if the shipping times do not meet my needs?

Yes, if the shipping times do not align with your requirements, you have the option to cancel your order. You can reach out to our customer service team, and we will guide you through the cancellation process. Prior to canceling, we can also offer yo